ROLE SUMMARY

The Marketing Officer is responsible for the marketing of products and services, recruitment and retention of members, and increasing the Organization’s market share.

KEY RESPONSIBILITIES

(i) Recruit new members.

(ii) Admit members in the system.

(iii) Organize and coordinate member education and training.

(iv) Participate in the development and implementation of marketing strategies for existing and new clients.

(v) Respond and resolve client and member queries in a timely manner.

(vi) Conduct regular member visits and report major issues of concern for action or direction.

(vii) Management of assigned sponsors/clients, ensuring effective client relations and retention.

(viii) Participate in development of Information, Education and Communication (IEC) materials and ensure effective distribution.

(ix) Actively participate in organizing and coordinating events and exhibitions for the promotion of products and services to capture potential markets.

(x) Actively follow up new leads and referrals resulting from enquiries, field activity and promotions.

(xi) Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.

(xii) Gather market information to assist in planning and decision making.

(xiii) Collection of contribution remittances after recruitment

(xiv) Collect and forward monthly contribution schedules for member updates

(xv) Timely delivery of statements and other correspondences to members

(xvi) Collect and forward accurate and complete claim documents

(xvii) Identify risks and report risk related incidents

(xviii) Assist in the preparation and implementation of divisional workplan, budget and procurement plan.

(xix) Monitor and report on individual performance targets.

(xx) Comply with laws, regulations, standards, internal policies, and procedures.

(xxi) Prepare and submit timely reports and information for decision making.

(xxii) Any other duties as may be assigned from time to time.

\\tREQUIREMENTS FOR APPOINTMENT

(i) Bachelor’s Degree in any of the following fields:-Marketing, Communication or any other Degree in Social Sciences

(ii) Proficiency in Computer Applications.

(iii) Fulfil the requirements of Chapter 6 of the Constitution

(iv) Good communication and interpersonal skills

APPLICATION REQUIREMENTS

i.  Application letter

ii. Curriculum vitae

iii. Names, telephone numbers and email addresses of three referees

iv. Certified copies of academic and professional certificates, testimonials, and National ID card

v. A valid Tax Compliance Certificate from Kenya Revenue Authority

vi. A valid Clearance Certificate from Higher Education Loans Board and from licensed Credit reference Bureau (where applicable)

vii. A valid Certificate of Good Conduct from the Directorate of Criminal Investigation (not more than 6 months)

viii. A current application for clearance from the Ethics and Anti-Corruption Commission

MODE OF APPLICATION

Applications should be submitted to us as follows:

i. Visit our recruitment platform www.ajglobalconsult.com and click the (jobs Section to access the specific job) or directly click https://jobs.ajglobalconsult.com/  and make an online application.

ii. Also, submit a copy of your application complete with your curriculum vitae and accompanying documentation to  recruitment@ajglobalconsult.com  OR make job application by post to the address below:

Director

Human Resource Division

A&J Global Ltd

P.O Box 852-00618 Ruaraka, Nairobi

All responses should be clearly marked with the reference of the advert appearing in the job portal, https://jobs.ajglobalconsult.com/ . The application should be received on or before 13th February 2025 at 1700hrs and only shortlisted candidates will be contacted and invited for interviews.

NB: By Applying, you consent that the Consultant or the Employer may reach out to any relevant reference cited in your application, your Past Learning Institutions and any state organ in line with Chapter 6 of the Kenyan Constitution. You also consent that your data will be used specifically to make this process a success but in line with the data protection Act of Kenya.

For Information and Queries contact admin@ajglobalconsult.com/

Phone Contacts

+254113386283 (Normal Calls), +254 726241095 (WhatsApp), +254 741 139018 (WhatsApp)

A&J Global Limited is a Licensed Recruitment Agency by the National Employment Authority of Kenya for Local and International Recruitment and also Licensed by the Kenya Maritime Authority For the Recruitment of Seafarers